Wall Chimp are completely dedicated to total customer satisfaction.

We understand we have to provide an exceptional level of service and support for our products to maintain and develop our customer base.

If you have any questions regarding our service or suggestions for improving it or our products then please contact us.

All Wall Chimp orders are custom made following placement of order.

All orders are thoroughly checked prior to despatch.

We cannot accept returns for orders being placed incorrectly (size, colour or options selected), we suggest customers check their order before checkout.

Returns are happily accepted providing Wall Chimp are at fault or you have received the wrong order.

In the unlikely event that your order arrives damaged, please get in touch and we will arrange for a replacement to be sent.

When returning goods in any the above circumstances, please contact us first by e-mail providing your order number, date of receipt and the reason for returning the product.