WHAT IS A WALL STICKER?
Wall stickers are basically graphics created from a very thin, high quality coloured vinyl. Wall vinyl is made especially for indoor use and comes in an array of colours with a matte finish. Vinyl wall stickers are becoming very popular to give that modern feel to your home and the best thing about them is that they will last as long as you leave them up, so no need to replace them year after year!

Wall vinyl does not leave any residue on your walls and is easily removable.
Wall stickers are a quick, simple and effective way to transform your blank walls into a unique work of art!

ARE WALL CHIMP'S VINYL STICKERS REMOVABLE & REUSABLE?
Yes! With a bit of care, our wall vinyl is completely removable and will not damage your walls or leave any sticky residue. If you find your vinyl is difficult to remove from the wall, we recommend using a hair dryer on a medium heat to soften the adhesive underneath. 

We do not recommend to re-use the wall vinyl after use unless we have specifically supplied you with our special reusable vinyl.

AFTER PAINTING MY WALL HOW LONG SHOULD I WAIT BEFORE INSTALLING?

We recommend allowing at least 2-4 weeks to elapse before applying your wall sticker to your wall. The simple reason behind this is that the lacquer in the paint takes a long time to totally cure when air drying.

Paint can dry to the touch in a matter of hours, but when applying wall art, the application tape is sticky and can peel off the freshly painted paint with ease. 

This is a recommendation by us for most paints used for interior decorating and does not apply to all. As we don't know the properties of the paint you are using, we use a large window of time to ensure the curing process.

You should also use your decal within six weeks of receiving it, as if it's left in its packaging rolled up for a long period of time, the decal may lose its adhesive properties and you may have issues when coming to install your sticker.

 

WILL THE WALL STICKER DAMAGE MY WALL?
Although we only use removable vinyl and a low tack adhesive application tape for all of our wall stickers, we can't guarantee that they will not damage your walls. Things such as thin paint, poor wall surfaces, etc will all factor on not only how well the sticker adheres to the wall but also how easily you will be able to remove them without damaging the walls. We do not accept any responsibility for damage caused by the application or removal of any wall decals.

 

HOW DO I APPLY MY WALL CHIMP WALL STICKER?
All of our vinyl stickers are very easy to apply and will arrive ready prepared for application onto your chosen surface along with easy to follow instructions. All you need to do is remove your vinyl from the poster tube, lay it on a flat surface and run over it with slight pressure with something like a credit card to push out any air bubbles. For small vinyl flip over your vinyl, peel away the backing paper and apply to your wall. For larger designs, we would recommend the 'hinge' technique which shall be shown in detail in your installation instructions. Both techniques are designed to be installed by one person and are quite straightforward. However, larger designs may require two people.


DO I NEED A SQUEEGEE TO INSTALL MY STICKER?
 
No, although we do highly recommend using one of our application squeegees they are not crucial to applying your wall sticker, you can use any credit card or bank card, basically anything with a straight flat edge to press down your wall sticker and remove air bubbles. 

Our application squeegees are specially designed for wall sticker installation, with a hard side for pressing out air bubbles and a soft side lined with felt to allow you to rub over your wall sticker after is it stuck on your wall to ensure the bond. 

 

DOES THE STICKER HAVE A CLEAR FILM OR OUTLINE AROUND IT?

No! Cheap store bought vinyl wall stickers are poor quality and are manufactured in a way to save costs and maximize profits. We do exactly the opposite using a technique called plotting which allows us to cut straight from the vinyl leaving a seamless text which looks as though it has been painted to your wall.

Each letter is individual and does not have a clear outline around it, neither are they joined in any way to one another. The application tape that is applied over the top of the wall sticker is how we manage to transfer the design to your wall. After your wall art is applied this is removed to reveal your seamless wall sticker. 

CAN I REMOVE MY WALL STICKER AND POSITION IT ON ANOTHER WALL?

Although wall stickers can be removed without damaging the surface they are applied to, unfortunately they cannot be re-applied in another position after first application.

This means that your wall sticker is permanent to its original application position until you actually want to remove your design completely. 

I HAVE A QUOTE I LIKE CAN YOU MAKE IT INTO A STICKER?

YES! This is the great thing about wall stickers, we can create whatever quote you can come up with, it could be humorous, loving or motivational, and whichever yours is we can create it.

Simply send us an enquiry using the custom design submission page and a member of the Wall Chimp team will get back to you within 24 hours to help with designing your request.


WHERE CAN WALL CHIMP VINYL STICKERS BE USED?
Our vinyls can be used on any smooth surface both indoor and outdoor. They can be used on surfaces such as smooth painted walls/ceilings, glass or even metal. We do not recommend using them directly on wallpaper as upon removing the vinyl, it will damage the paper underneath. Vinyl is not effective on suede paint.

HOW WILL I KNOW IF THE COLOUR I HAVE CHOSEN IS RIGHT FOR ME?
If you are unsure of the colour please get in touch and we will send out a sample of the colour you require.

CAN YOU DO CUSTOM SIZED VINYL STICKERS?
Yes, please get in touch with the dimensions you require before purchasing your vinyl wall sticker. We can produce anything from small to large format decals.

CAN YOU DO CUSTOM DESIGNED VINYL STICKERS?
Yes, we love the challenge of a new wall vinyl design! Please click on the following link which will take you to our custom wall category with all the information you will need : http://www.wallchimp.co.uk/custom-design-i17

OFFICE BRANDING
Office branding is the most important part of any new or existing environment and we will work closely with you to reinforce your brand values and to its full potential throughout your workplace from lobby areas to office and meeting rooms using a wide range of materials.

WHAT FORMAT SHOULD I SEND MY ARTWORK IN?
Please send your artwork in PDF, EPS or Ai format. If you have an image, the higher the resolution, the better!

HOW CAN I TRANSFER LARGE FILES?
For large file transfers, we recommend to use a website such as wetransfer or mailbigfile.

HOW LONG WILL I HAVE TO WAIT FOR MY DECAL?
We aim to dispatch all website orders within 3-4 working days. If your order requires any design work then this will not come into effect until your artwork is approved. UK deliveries take 1-2 working days to arrive, international orders can take up to 28 working days to arrive. If you would like to upgrade to a courier service please get in touch for a quote before placing an order.

MY WALL STICKER HAS COME IN PIECES, WHAT DO I DO?
We supply some of our larger items, especially trees, in sections, which makes it a lot easier for you to install. Most are straightforward, but with some of the larger trees there may be 4 - 5 branches that need to be added to the main body, these are usually numbered to make it easier to locate where they need to go. 

We recommend that a tiny overlap is made when being installed, this prevents the vinyl from producing a thin gap between the joins which may occur if the temperature of the room or the wall which your decal has been installed onto fluctuates a lot. 

HOW WILL MY VINYL STICKER BE PACKAGED?
All our wall vinyls are sent in strong reinforced durable postal tubes to ensure your vinyl, either big or small, arrives in perfect condition.

HOW CAN I PAY FOR MY WALL STICKER?
We accept all major credit and debit cards securely, as well as bank transfers and PayPal.

 

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